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FAQ or Frequently Asked Question

A question in a list of questions and answers intended to help people understand a particular subject. Here you can see what majority of people curious and have some questions about

How will I receive my E-ticket(s) after making a purchase?

How will I receive my E-ticket(s) after making a purchase?

E-ticket(s) Automatically Sent To Your Email.

You Can Either Print or Download it.

What is the purpose of

Our website is dedicated to selling tickets for Muay Thai events. We provide a convenient online website where fans can browse, select, and purchase tickets for various Muay Thai matches and events.

Is a legitimate website?

Rest assured, we provide authentic tickets for your event, ensuring delivery with our 100% Guarantee.

How to buy a ticket?

Choose your desired stadium, Rajadamnern Stadium or Lumpinee Stadium > Select the event you wish to attend > Pick your preferred seat and quantity > Complete the payment process > Your E-ticket(s) will be swiftly delivered to your email inbox.

How will I receive my E-ticket(s) after making a purchase?

After successful payment, you will receive an email confirmation with your e-ticket(s) attached soon after.

Can the E-ticket(s) be used for direct entry into the stadium?

You need to redeem your entrance ticket from the stadium staffs. Don’t worry, the ticket redemption process can be completed in under a minute.

What time should I arrive at the stadium?

Usually, gates open an hour or half an hour before the first match, if starting at 7:00 p.m. Arriving between 6:00 – 6:30 p.m. is recommended, giving you plenty of time to explore the surroundings and enjoy in the pre-event atmosphere.

What should I do if I encounter issues while purchasing tickets online?

If you experience any difficulties during the ticket purchase process, please contact our customer support team through live chat immediately. We are available to assist you with technical issues, payment problems, or any other concerns you may have.

What do I do if I lose my E-ticket(s) or encounter issues accessing it?

If you lose your E-ticket(s) or face difficulties accessing it, please contact our customer support team through live chat with your booking details. We will assist you in reissuing the E-ticket(s) or resolving any access issues promptly.

Is my financial account information safe?

With Stripe payment gateway, We have implemented a comprehensive set of safeguards to secure financial account information from unauthorized access, destruction, loss, alteration, or misuse. These measures encompass organizational, technical, and administrative protocols. Specifically, all data related to financial accounts is encrypted both during transmission and when stored. Due to the sensitive nature of this data, it is subjected to additional access controls and continuous monitoring to prevent any potential misuse. To gain a deeper understanding of the protective measures we have implemented for data transfers and access control, we encourage you to Learn more information on our security protocols.

Furthermore, our service providers are bound by strict requirements to ensure the security and confidentiality of the personal data they handle for Stripe users. For more insights into the security practices adopted by Finicity and MX, please refer to their respective resources.

Is there customer support available for assistance?

We recommend using our live chat feature, located at the bottom right of your screen, for the quickest response. Reach out to us there for assistance. We will respond as soon as possible.

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